Workflow example
Investigate a stock balance.
A supervisor needs to understand why stock in a location is unavailable.
- Warehouse goal
- Identify the stock and explain the state that the operator sees.
- What to check
- A clear set of facts to discuss: which stock is involved, what happened and what still needs investigation.
- Step 1Find the relevant owner, SKU, location and lot or container.
- Step 2Review the displayed hold context and relevant movement history.
- Step 3Check that the recorded operation explains the balance.